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Privacy policy

Thank you for your interest in our website. The protection of your personal data during the collection, processing and use on the occasion of your visit to our website is an important concern for us.1. personal data

1. Personal data

Personal data is information that can be used to find out your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not included. In principle, you can use our online services without disclosing your identity. When you visit our website or use our services, the device with which you call up the page automatically transmits log data (connection data) to our servers. Log data includes the IP address of the device with which you access the website or a service, the type of browser you use to access the site, the page you visited previously, your system configuration, and date and time information. IP addresses are stored only to the extent necessary to provide our services. Otherwise, the IP addresses are deleted or anonymized. We store your IP address when you visit our website for a maximum of 7 days in order to detect and defend against attacks. When you request information, order e-books or make other requests, we ask for your name and other personal information. It is your free decision whether you enter this data. We store your data on specially protected servers in Switzerland. After a corresponding review, the EU Commission has certified that Switzerland has a level of data protection comparable to that of the EU. Data transfer from the EU to Switzerland is permitted under data protection law. Access to it is only possible for a few authorized persons. These are responsible for the technical, commercial or editorial maintenance of the content and servers. If the usage or traffic data is required for our services, it will be stored for a maximum of six months after the data has been collected. If the data is required to fulfill existing legal, statutory or contractual retention periods (e.g. invoices), this data is also stored beyond this period. However, this data is blocked and only accessible to a few authorized persons via passwords.

Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)

If the data processing is based on Art. 6 (1) lit. e or f DSGVO, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims (objection under Article 21(1) DSGVO).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 (2) DSGVO).

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data has happened / is happening unlawfully, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection pursuant to Art. 21 (1) DSGVO, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.


2. Disclosure of personal data to third parties

We use your personal information only to respond to your inquiries. We will not disclose the data to third parties without your express consent. Insofar as we are obliged to do so by law or by court order, we will transmit your data to bodies entitled to receive information.


3. Cookies use
We use your personal information only to respond to your inquiries. We will not disclose the data to third parties without your express consent. Insofar as we are obliged to do so by law or by court order, we will transmit your data to bodies entitled to receive information.

Internet cookies are small packets of data that are stored by your browser on your computer's hard drive. We use cookies on our website. Such cookies are necessary for you to move freely around the website and use its features, including accessing secure areas of the website. Cookies are also necessary for the function of the shopping cart for store orders for technical reasons. Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. These are cookies used by the Wordsoft CMS with which this website is created, depending on the modules used:

Usercookie - 365 days - Logged in user
session_name - 15 min. - Session
wslanguage - 15 min - selected language
install_language* - 15 min - CMS installation language
ws_delayedPopup_* - 1825 days - Show popup only once
wspollsvoterid - 30 days - poll/only one answer possible
reseller_nr - 90 days - reseller determination
wsshopbasketid - 30 days - store module - shopping cart
wsvote_* - 15 min - voting module initial provider

4. Protection of minors
Children and persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians.


5. Links to other websites
Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.


6. Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the use of the Internet. In doing so, pseudonymous usage profiles of the users can be created from the processed data. We only use Google Analytics with IP anonymization activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser is not merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Mobile users additionally have the option of an OptOut for the storage of cookies. For more information on Google's use of data for advertising purposes, settings and opt-out options, please visit the Google websites: https://www.google.com/intl/de/policies/privacy/partners/ ("Data use by Google when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("Data use for advertising purposes"), http://www.google.de/settings/ads ("Manage the information Google uses to show you ads") and http://www.google.com/ads/preferences/ ("Determine what ads Google shows you").


7. Social media with Shariff module 
The usual social media plug-ins (displayed as buttons on the website) transmit user data to the social platforms (Facebook & Co) with every page view. Some of these PlugIns give the social networks information about your surfing behavior in this way. To do this, you do not have to be logged in or a member of the network. We use the Shariff module on our website. A Shariff button establishes direct contact between a social network and you only when you actively click on the share button. In this way, Shariff prevents users from leaving a digital trail on every page they visit and improves data protection. With the Shariff module, you can like, +1 or tweet - the respective social network does not receive any more information.


8. Plugins and tools
DISQUS - Comment platform
For the comment function, e.g. on blog posts, this site uses the DISQUS platform. DISQUS is an online platform for sharing public comments, where users can sign up and create profiles to participate in conversations with like-minded people and enjoy an interactive experience. When you post comments on blog posts and create a profile for them, you are using DISQUS. This means that your profile data and IP address will be transmitted to this company and stored on their servers in the USA. The provider of this site has no influence on this data transfer. You can avoid this by not creating a user profile at DISQUS. You can find the DISQUS data protection information here: https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Google Web Fonts
This page uses so-called web fonts from Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. For this purpose, however, the browser you use does not connect to Google's servers, but instead accesses Worldsoft's servers in Switzerland. This means that Google does not learn that your IP address has been used to access our website. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. If your browser does not support web fonts, a standard font will be used by your computer.

Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

YouTube
Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

9. Contact
Company: TSM Textile Support Management GmbH
Address: Salzstraße 56, 87534 Oberstaufen, Germany
E-mail: info(at-sign)t-s-m(dot)org

Your data subject rights
You can exercise the following rights at any time using the contact details provided:

  • Information about your data stored by us and its processing,
  • Correction of inaccurate personal data,
  • Deletion of your data stored with us,
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
  • object to the processing of your data by us and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you can revoke this at any time with effect for the future. You can contact the supervisory authority responsible for you at any time with a complaint.
Your competent supervisory authority depends on the federal state or canton of your residence, your work or the alleged violation. A list of supervisory authorities with address for Germany (for the non-public sector) and Switzerland and Austria (European Data Protection Supervisors) can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.